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SHIPPING POLICY

Shipping Policy

We are pleased to provide a variety of shipping options based on your delivery location and product being purchased.

Most items ship with no additional shipping charges to the 48 contiguous United States for delivery with 5 to 7 days from order placement. 

Some of our retailers may take longer to ship your order.  When this is the case, the estimated shipping time will be listed on the Product Page.

Additional shipping charges may be incurred based on the product being purchased, the shipping service and delivery address selected at checkout.  Purchasing from multiple retailers in one order may result in multiple shipping charges. 

Shipment Processing Time

All orders are processed within 1-2 business days unless explicitly listed on the Product Page. In general, orders are not shipped on weekends or US holidays.  If our retailers are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. All of our retailers provide shipping to the 48 Contiguous United States.  Some retailers do not provide shipping services to Alaska, Hawaii, US Territories, P.O. Boxes and APO/FPO addresses. 

48 Contiguous United States

Shipment Method Estimated Delivery Time Shipment Cost*
Free 5 - 7 Days 6.99
Standard 3 - 5 Days $14.99
Expedited 2 - 3 Days $29.99

 

Alaska, Hawaii, US Territories & Protectorates

Shipment Method Estimated Delivery Time Shipment Cost*
Free Not Available Not Available
Standard 10 - 14 Days $19.99
Expedited 3 - 5 Days $29.99

*Additional charges apply for shipments over 75 lbs.  These charges will be noted at checkout.

Shipment Confirmation & Tracking

A Shipment Confirmation email will be sent once your order has been shipped by a retailer.  If you purchased from multiple retailers on a single order, you may receive multiple shipment confirmation emails.  Each email will contain your tracking number(s).  The tracking number should be active within 24 hours.

Lost Shipment

If you purchased Delivery Guarantee with your order, you can report an issue within 7 days of delivery through the Seel Resolution Center. Log in with your email and order number or coverage ID from your confirmation email.

If your shipment tracking shows that your item(s) have been delivered, but you have not received them after 3 days, please notify us at INFO@CHIKKICKS.COM 

We will work with the retailer(s) that shipped your item(s) to file the appropriate claims.

Damaged Shipment

If you purchased Delivery Guarantee with your order, you can report an issue within 7 days of delivery through the Seel Resolution Center. Log in with your email and order number or coverage ID from your confirmation email.

If you received your order damaged, please save all packaging materials and damaged goods.  Please notify us at INFO@CHIKKICKS.COM . 

We will work with the retailer(s) that shipped your item(s) to file the appropriate claims.

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Terms & conditions
Welcome to CHIKKICKS! These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing our site and making a purchase, you agree to these Terms & Conditions. If you do not agree, please do not use our site. 1. Acceptance of Terms By using this website, you confirm that you are at least 18 years old or visiting the site under the supervision of a parent or guardian. You agree to comply with these Terms & Conditions and all applicable laws and regulations. 2. Products and Availability We strive to provide accurate descriptions and images of our products. However, we do not guarantee that product descriptions or other content is accurate, complete, reliable, current, or error-free. All products are subject to availability, and we reserve the right to limit the quantities of any products we offer. 3. Ordering and Payment When you place an order with CHIKKICKS, you agree to provide accurate information for billing and shipping purposes. Payment is due at the time of purchase. We accept various payment methods, including credit/debit cards and other secure payment options. 4. Shipping and Delivery We aim to process and ship orders promptly. Shipping times may vary based on your location. CHIKKICKS is not responsible for delays caused by external factors, such as shipping carrier delays or force majeure events. Once your order has been shipped, you will receive tracking information. 5. Returns and Exchanges If you are not satisfied with your purchase, you may return it within [insert return period, e.g., 30 days] for a refund or exchange, provided the items are in their original condition and packaging. To initiate a return, please contact our customer service team . 6. Intellectual Property All content on the CHIKKICKS website, including text, graphics, logos, and images, is the property of CHIKKICKS and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content without our written permission. 7. Limitation of Liability To the fullest extent permitted by law, CHIKKICKS shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or products. Our total liability to you for all claims arising from your use of the site or products shall not exceed the amount paid by you for the product in question. 8. Indemnification You agree to indemnify, defend, and hold harmless CHIKKICKS, its affiliates, and their respective officers, directors, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys’ fees) arising out of your use of our website, your violation of these Terms & Conditions, or your violation of any rights of another party. 9. Governing Law These Terms & Conditions are governed by and construed in accordance with the laws of [insert jurisdiction]. Any disputes arising from these Terms & Conditions shall be submitted to the exclusive jurisdiction of the courts 10. Changes to Terms CHIKKICKS reserves the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website. Your continued use of the site following any changes constitutes your acceptance of the new Terms & Conditions.

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